Privacy Policy
Effective Date: August 13, 2025
This Privacy Policy explains how GotLending Inc., located at 5465 Legacy Drive, Suite 650, Plano, TX 75024 (“GotLending,” “we,” “our,” or “us”), collects, uses, discloses, and protects personal information obtained through our website, applications, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree, please do not use our Services.
1. Scope and Role
GotLending provides consumer lending services and evaluates applications internally to determine eligibility for loan products. For purposes of applicable privacy laws, GotLending acts as a data controller with respect to personal information collected through the Services.
We comply with applicable U.S. privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and the California Consumer Privacy Act (CCPA), as amended by the CPRA, where applicable.
2. Information We Collect
We may collect the following categories of personal information:
a. Identifiers
Name, mailing address, email address, telephone number, date of birth, IP address, and similar identifiers.
b. Financial and Application Information
Information provided in connection with loan applications, such as income information, employment details, financial obligations, and Social Security number (where legally required).
c. Internet and Technical Information
Device identifiers, browser type, operating system, pages visited, referring URLs, and interactions with our website.
d. Communications
Records of communications with us, including emails, phone calls, chat messages, or support inquiries.
e. Inferences
Information derived from the data above to support eligibility review, fraud prevention, and service improvement.
We do not knowingly collect personal information from children under the age of 18.
3. Sources of Information
We collect personal information from:
- You directly (e.g., applications, forms, communications)
- Your interactions with our website
- Service providers assisting with website hosting, security, analytics, or operational support
- Information lawfully obtained to support identity verification, fraud prevention, or compliance obligations
4. How We Use Personal Information
We use personal information to:
- Review and evaluate loan applications
- Verify identity and prevent fraud
- Communicate with applicants and customers
- Provide and maintain our Services
- Comply with legal, regulatory, and reporting obligations
- Improve website functionality, security, and user experience
We do not use personal information for unrelated third-party advertising purposes.
5. Sharing of Information
We do not sell personal information.
We may share personal information only as necessary to:
- Support internal lending operations and loan servicing
- Comply with applicable laws, regulations, subpoenas, or legal processes
- Protect the rights, property, or safety of GotLending, our users, or others
- Work with service providers who perform services on our behalf under confidentiality obligations
All sharing is limited to what is reasonably necessary for these purposes.
6. Data Retention and Security
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
a. Texas Residents (TDPSA)
Texas residents have the right to:
- Access personal data we hold about you
- Correct inaccuracies
- Request deletion of personal data
- Obtain a portable copy of your data
- Opt out of targeted advertising or profiling with significant effects
b. California Residents (CCPA/CPRA)
California residents have the right to:
- Know what personal information we collect and how it is used
- Request access to or deletion of personal information
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell data)
- Not be discriminated against for exercising privacy rights
8. Exercising Your Rights
You may submit a privacy request by:
- Email: info@gotlending.com
- Mail:
GotLending Inc.
5465 Legacy Drive, Suite 650
Plano, TX 75024
We may take reasonable steps to verify your identity before processing a request. Requests will be addressed within applicable legal timeframes.
If a request is denied, you may appeal the decision by contacting us using the same methods above.
9. Sensitive Personal Information
Sensitive personal information (such as Social Security numbers) is collected only when necessary for lending, identity verification, or legal compliance purposes. We do not use sensitive data for marketing or advertising purposes.
10. No Discrimination
We will not discriminate against you for exercising any privacy rights under applicable law.
11. Updates to This Policy
We may update this Privacy Policy from time to time. When changes are made, the updated Policy will be posted with a revised effective date. Continued use of the Services constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
GotLending Inc.
5465 Legacy Drive, Suite 650
Plano, TX 75024
Email: info@gotlending.com
